Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, shipping address)
• Payment information (processed securely via Stripe)
• Order history and preferences
• Diagnostic data you voluntarily submit (panic logs)
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Provide diagnostic analysis and repair recommendations
• Send order updates and shipping notifications
• Respond to your questions and support requests
• Improve our products and services
• Detect and prevent fraud

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Payment processors (Stripe) to complete transactions
• Shipping carriers to deliver your orders
• Service providers who assist our operations
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. We do not store complete credit card numbers on our servers.

5. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us & Business Information

If you have questions about this Privacy Policy, please contact us at support@mee-fix.com