Shipping & Warranty

Orders are processed within 1-2 business days. Orders placed after 2PM EST ship the next business day.

We ship to all 50 US states (including AK & HI). Retail orders are dispatched from our US warehouse and arrive in 2-5 business days after dispatch. Free standard shipping on retail orders over $50.

All orders include end-to-end tracking. You'll receive a live tracking link via email as soon as your label is created.

Wholesale samples ship from our US warehouse and arrive in 2-5 business days — verify our quality grading in hand before committing to volume.

Bulk wholesale orders ship factory-direct from Shenzhen, typically 5-10 business days — cutting out the middle layer is how we pass volume pricing to your shop. All shipments are tracked end-to-end.

• • Manufacturing defects
• • Dead-on-arrival (DOA) parts
• • Functionality failures under normal use
• • Missing components from kit

• • Physical damage from installation
• • Water or liquid damage
• • Damage from improper tools
• • Cosmetic wear and tear

• • 30-day return window from delivery
• • Item must be unused and in original packaging
• • Return shipping is customer's responsibility (unless defective)
• • Refund processed within 5-7 business days

• • Defective parts replaced free of charge
• • We provide a free pre-paid return label for defects
• • Photo/video proof may be required
• • Replacement ships within 1-2 business days

1. 1. Email support@mee-fix.com
2. 2. Include order number
3. 3. Describe the issue
4. 4. Attach photos if applicable